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- SteamFast SF465 Quick Steam Professional Garment Steamer
- Steam Fast
Product Description
Rated by Good Housekeeping Institute as the “Best Overall Garment Steamer in the Market” for 2004 and earning the “Good Housekeeping Seal” of approval, this professional garment steamer offers a selection of features for ease of use and versatility. With an ergonomically designed handle to evenly distribute 1500 watts of penetrating steam, the unit removes wrinkles and odors from clothes, linens, curtains, upholstery, and more, five times faster than ironing. The un… More >>
SteamFast Professional Fabric Steamer – SF-465
October 29, 2009 at 4:03 am
My husband bought me this steamer several years ago. It works well for hanging items like dresses or shirts. It is not suited to items that have creases, like pants. I wear mostly dresses and steaming them is much faster and easier than ironing. The steamer is also easier on fabric than an iron as it won’t scorch or melt your clothing. And unlike an iron, the steamer doesn’t leave marks. You do need to follow the directions. I learned the hard way that if you depress the trigger too long, you’ll get water all over your clothes. The steamer heats fairly quickly and the wand is easy to maneuver. However, you need to exercise soe caution when handling the wand. I burned myself on the steam a few times. I was happy with the machine for about 3 years and then it suddenly quit making steam. It would heat but nothing came out of the wand. I e-mailed Top Innovations and the customer service rep told me I could send it back to have it repaired. The cost was about $48, plus about $20 for shipping. I opted to have the machine repaired since it was cheaper than buying a new one (of the same model, anyway). It took about six weeks to get it back. The repaired machine (or a new one–I couldn’t tell what they had sent me) appeared to have a different heating mechanism than it had previously. It made a putt-putt noise when I depressed the trigger while the previous mechanism was silent. It has been a year since the repair and now the steamer has broken again. This time the problem is the trigger. I noticed about a month ago that the trigger was becoming loose and now it’s about to fall off. I can still press on the trigger but no steam comes out of the wand. I am very disappointed as I think this machine should last longer than 4 years. Two breakdowns in four years seems excessive to me. I haven’t decided whether to send it back again for repairs or buy a new one. I will definitely do one or the other as I much prefer a steamer to an iron. For now, however, it’s back to the iron.
Rating: 3 / 5
October 29, 2009 at 5:07 am
I received my unit and it worked for about 5 weeks. It just stopped working one night. The unit heated up but no steam was produced. I called Top Innovations (since my 30 days had expired to return it to Amazon. com) and they would send out a replacement hose. The rep. was sure it was a bad “chip” in the hose. I tried the new hose, same problem. I had to ship the whole unit back to them.($30.00 of my money to ship) I received it back 3-4 weeks later (meanwhile, no contact from the company letting me know what was happening) it appeared on my front porch with NO indication of what was done to it. I had to place another call to Customer Service because when I tried it again, it STILL didn’t work. I repeatedly asked for a “new” unit since I obviously had a lemon or for my money back but I received neither. I had to send it back AGAIN (at their expense this time) so the technician could see what was wrong again. One month later (still no update at all) I contacted them to see what was going on. They said they would be sending me a “replacement” unit the next day. What I received was a “reconditioned” unit. So….. I paid for a new unit, got 5 weeks of work from it and now am STUCK with a reconditioned unit that, who know how long it will last. I expected more from a product that was highly recommended to me.
Rating: 1 / 5
October 29, 2009 at 7:45 am
Is okay but it could be better, I’m tall so the steam comes out good but for example my wife is shorter than I am, and she has to keep her arm up in order for the steam to come out and you get tired pretty quick.
Rating: 2 / 5
October 29, 2009 at 8:59 am
I’ve read great reviews about this steamer and poor reviews. The poor reviews claim that the unit did not work. The great reveiws report claims of great steam fast, just like the Good HouseKeeping seal. I figured that if I bought the unit from Amazon, I could always return it if I was unsatisfied. I like to steam my clothes. I have a Jiffy portable unit for travel and home. I wanted to get a full size unit for home use. This unit is great. It heats up fast (less than a minute). Be sure to hold the trigger and wait. It is not a passive steamer. A pump activates to provide a nice flow of steam. This unit has a water filter. It slides into the drain plug on the bottom of the unit. In the package you will receive information about accessories. I called the support company, Top Innovations and ordered a few extra supplies. I ordered two extra water filters (for $2.99 each) and also a A-465-K1 Accessory Kit. This kit has an entirely separate hose and nossle with various attachments. This will allow me to steam clean counters, stove, tile. I want it to clean the interior floors of my vehicles after the winter. I hope this information helps. If you are considering a home unit with fast steam, a water filter and available accessories, then this may be the model for you. Michael from Johnstown, Pennsylvania
Rating: 5 / 5